FAQ

Your question isn't here? Email ronan @ deutschgym.com
Payments
When will I be charged?

You will not be charged straight away - you will have a 7 day free trial. You will be charged after your 7 day trial ends. That is when your billing period will begin. For example, if you purchase a Monthly plan on May 2nd, you will be charged on May 9th and again on June 9th. The same goes for the Quarterly (you will be charged every 3 months) and Yearly plans.

Is there a free trial with all plans?

Yes, there is a 7-day free trial with all plans. You can join the community and attend as many meetups as you like within the 7 days. You will only be charged at the end of the 7 days.

Are payments automatic?

Yes, the monthly is billed once per month, the quarterly every 3 months, and the yearly once per year. You can cancel anytime and you will not be charged again. You will be an active member until the end of your billing period.

Can I cancel anytime?

Absolutely. Just log into the website and click on cancel. You will then not be charged again. You will still have an active membership until the end of the billing period.

Can I pause my membership?

Yes. Just send me an email on ronan @ deutschgym.com and I will pause your payments.

Can I change my credit/debit card details?

Yes. Log into your dashboard, click on Settings Profile and you will be able to change your card number there.

I want to join the Quarterly Plan with the option of changing to
Yearly after 2 months. Will I be charged for the month I don't use?

No - you will never be double-charged. If you switch to a Yearly Plan while you have time left on a Quarterly Plan, you will be charged a pro-rated amount to compensate for the time you have left on your Quarterly Plan - you will not pay the full Yearly Plan price.

Speaking Level
Can I change group if the level is too low or high?

Yes, e.g. if you join the A2 group and the level is not high enough, you can switch to the B1 group and keep the exact same subscription. Email me or message Rónán Discord.

Can I be in 2 groups at the same time for no extra cost (e.g. B1/B2 + C1)?

Yes, as long as you have the appropriate speaking level for the higher group. For example, if you are in C1, you can join that group and you can also join the B1/B2 group at no extra cost. Just message or email Rónán once you have joined to do so.

What is my speaking level?

A2 - Just after beginner level. You can have a basic conversation about everyday activities.
B1 - You can describe more experiences and give reasons and explanations for points made.
B2 - You can discuss more abstract concepts, and can give advantages/disadvantages on a variety of opinions.
C1 - Advanced - you can express yourself fluently and without much pause.

Do you have different groups for different levels? 

Yes, we have separate groups for A2, B1, B2 and C1.

How do I know when I should move up a level?

If you are in doubt, ask your the leader of the group. There will be time to do so at the start of the meetup. They will be able to advise you on whether you should move up or stay where you are for a little while longer.

The Meetups
What happens in a meetup?

If you have time, this blog post explains how a meetup works. The leader breaks everyone up into groups of 3 people per group. There is an different conversation theme consisting of 10 questions provided for every meetup. Everyone takes turns and answers every question of the theme - this is how the meetup is structured. The leader of the group will join your group for a while to check in on you and give you feedback - they will do this for every group and for every meetup. At the end of the hour, you can say goodbye to your partners and log off!

Do the meetups start on time?

Absolutely. Please enter the main voice group, Allgemein Voice, 3 minutes before the start time.

For the first conversation I just want to listen and not speak, is that possible?

No! It is a speaking group - that's how you improve! Luckily we have created a welcoming and encouraging environment for you to speak German.

Do you accept members on a rolling basis? 

Yes, we constantly accept members.

What are the times the meetups are held?

The schedule is here.

How long are the meetups?

The meetups are 1 hour long.

How big are the speaking groups?

The groups are 3 people per group. The whole group meets together at the start, and then the groups split up into the smaller groups. There will always be space for you.

Do you use video for the meetups? 

No, we use audio only. It's a bit strange at first, but once you get used to it you won't want to go back.

Is there a minimum age to join?

You need to be at least 18 years old to join. The topics and all the discussions are about everyday themes, or are totally family friendly, but the group is all adults, so I'd prefer to keep it that way, and not mix adults and under 18 year-olds.

Will I be speaking with an instructor during the meetups?

Yes. The meetups are a mixture of you speaking with the other participants as well as the tutor - you will be put into groups of 3 people per group for the hour, and you will speak about the theme with them. The tutor rotates between the groups. The tutor will join you for 15 minutes per meetup to help you and give you feedback on your German.

Do I have to register on Meetup before every meetup?

No - there is no need once you are a member. You can simply show up and take part whenever you want!

What topics are we going to discuss in the meetups?

There are different topics, or themes, everyday for each level A2, B1/B2, C1. There are 10 questions in every theme to talk about, and you can stay on any answers as long as you like.


For A2, the topics are focused on everyday activities, such as Eating, Siblings, Hotels, and Fast Food. Read a real theme that we use in the A2 meetups here.


For B1/B2, the topics get a bit more difficult, with some examples being Globalisation, Long-Distance Relationships, and Creativity.
Read a real theme that we use in the B1/B2 meetups here.


For C1 the themes will test your German vocabulary and grammar even more, with themes such as Critics, Famine, and Mobility and Living Quality.
Read a real theme that we use in the C1 meetups here.


These are of course just a few examples of the themes in our meetups - the range of themes is quite varied and diverse, and there is always something interesting to talk about.


Download our free ebook of 25 B1 conversation themes here: https://deutschgym.com/ebook

Will I get the conversation themes/topics for the meetups in advance?

Yes - themes will be posted in the Discord group 1 week in advance. You can read the themes in advance an prepare for the meetup. There is no homework, however.

Signing Up & Setup
How do I join the group?

1. Firstly, sign up through this website.
2. You will then receive instructions by email and an invite link to our Discord group.
3. You must download Discord for free.
4. Then you create a new account with Discord. This is separate to your Deutsch Gym account.
5. You click on the invite link we sent you by email. This will then add you to our Discord group.
6. That is it. You are in.

What software do you use to run the groups?

We use Discord. It is a communication tool, like slack, except with audio. Download it for free here.

Discord is telling me that my email is not recognised.

You need to register for a Discord account. deutschgym.com and Discord are separate platforms. After you sign up to deutschgym.com, you will be sent instructions on how to sign up to Discord. You need to create a new free account with Discord. You then click on the click we send you, which will add you to our Discord group.

Do I need to use the invite link every time I want to attend a meetup?

No. Once you have joined the group on Discord with the invite link, you are in. You do not need to use the invite link again. The group will be added to your Discord. Simply open Discord and the group will be there.

Do I need to log into this website to join the meetup?

No, to join a meetup just open up Discord that you have downloaded on your phone or computer. Logging into this website will allow you to see and adjust your membership details and other information about the group.

Corporate / Business
Do you have a corporate pricing tier? 

Yes, email ronan@deutschgym.com for details.

Do you send invoices, so I can expense my membership?

Yes, email ronan@deutschgym.com and I'll set you up with invoices.

Referral Program
What is the referral program?

If your friend signs up with your unique signup link, you will get 33% of all future payments from the referee. You can register for it here. Then you will get a unique link that will link to this website. You can then share that unique link with your friends. If they sign up, you will get 33% of all their future payments. You will be paid through PayPal. You will have to wait 21 days after your friend signs up to receive payment. This is in case they are refunded. Your friend must sign up within 40 days of clicking on your link.